Colliers International is committed to adhering to the 'Australian Privacy Principles' issued pursuant to the Federal Privacy Act, 1988.
Colliers International is the leading property services firm in Australia. Our people are dedicated to providing innovative solutions for our clients across a broad range of services and locations. In order for us to continue to provide such solutions, we collect and use personal information.
Collection and Storage of Personal Information
So that we are able to provide you with a high level of service, we may ask for personal details such as your name, contact details and the types of solutions that may interest you. We want to be able to contact you with information regarding a service or product on offer.
Colliers International will endeavour to collect the information from you personally. This may be collected by such means as telephonic communication, communication by email and post, in person and through accessing our websites. We also collect information directly from our suppliers or partners or from public sources, private vendors, and data suppliers etc. If someone collects the information on our behalf, we will ensure that they are aware of this policy.
Much of the personal information we hold will be stored electronically in secure Colliers International owned data centres. These data centres are located in Australia. We review the information we hold in these centres regularly.
Use and Disclosure of Personal Information
Colliers International will take all reasonable steps to ensure that information that is sensitive, private or confidential is protected from unauthorised use or disclosure. Colliers International may use or disclose personal information about you to provide you with a superior service and to advise you of a service or product on offer.
If we disclose personal information to another party, we will ensure that the party is aware of this policy.
We may disclose your personal information to recipients located outside Australia. These recipients may include:
- Group companies
- Group service providers; and
- Partner organisations.
If you do not wish to receive any information from Colliers International please contact the Chief Privacy Officer at Colliers International, Level 30, Grosvenor Place, 225 George Street, Sydney NSW 2000, 61 2 9257 0222 or email firstname.lastname@example.org.
Please note, it may take up to 10 business days to process your request to be unsubscribed.
Security and Access to Personal Information
If you require access to or correction of your personal information please contact the Colliers International Chief Privacy Officer, via the above contact details.
Once a request for access to personal information is received, we will require proof of identity. For most requests, the information will be provided free of charge. However, a reasonable fee may be charged if your request requires a substantial effort on our part.
If we have personal information that is no longer required, Colliers International will take reasonable steps to destroy the information.
Concerns and Complaints about Personal Information
If you are concerned about how your personal information is being dealt with or if you would like to make a complaint, please contact the Colliers International Chief Privacy Officer, via the above contact details. We will investigate your complaint and respond to you within the reasonable time. If you are unhappy with the Chief Privacy Officer’s response, you may direct your complaint to the Office of the Australian Information Commissioner.
Last updated September 2017.
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